Nahla Hany

Motivated Electronics and Communications Engineer with hands-on experience in network support, system administration, and technical troubleshooting. Strong background in telecommunications and IT infrastructure with proficiency in Huawei and Ericsson equipment. Seeking a challenging position to apply my skills, gain new experience, and contribute to impactful projects within a dynamic organization.

Technical Sales Engineer at Raktos Co. (FireGuard Authorized Distributor) (2025-01 – Present)

• Promoted and sold FireGuard fire protection systems and solutions to contractors, consultants, and project owners.
• Developed strong relationships with major contractors and engineering consultants.
• Generated new leads and successfully closed deals with new clients.
• Prepared technical and commercial proposals, quotations, and product presentations.
• Conducted client meetings and technical discussions.
• Coordinated with technical, procurement, and project teams.
• Followed up on projects from inquiry through order confirmation and delivery.

Technical Support Engineer at Royal Securities Company (2024-02 – 2025-01)

• Provide real-time technical support for Stock Exchange platforms (BIMS, MUBASHER, MIST).
• Monitor and troubleshoot leased lines in collaboration with ISPs.
• Configure and maintain ADSL routers and network switches.
• Install and troubleshoot network peripherals (printers, scanners, photocopiers).

IP/Transport Field Operations Engineer at Vodafone Egypt (2019-05 – 2023-01)

• Monitored and remotely troubleshot transmission network issues.
• Supported Huawei equipment (PTN 6900, ATN 900, OSN 3500/7500), Tellabs BEP (Ericsson), ADM, and DXX systems.
• Worked with MW equipment: Huawei RTN, Ericsson, and SIAE.
• Responded to MOM tickets and coordinated with on-site field teams.

Technical Engineer at Quality Egyptian Engineering (Security Systems Division) (2017-01 – 2019-12)

• Oversaw the design, installation, and maintenance of security systems.

Bachelor's Degree in Electronics and Communications Engineering – Arab Academy for Science, Technology & Maritime Transport (2017-06)