Nora L

Detail-oriented and resourceful professional with experience in translation, customer service, and administrative support, seeking an administrative position where I can apply my strong communication, organizational, and problem-solving skills. Adept at managing correspondence, coordinating tasks, maintaining records, and supporting daily operations to ensure efficiency and exceptional service.

Customer Service Agent at National Bank of Egypt

• Handling customer inquiries
• Resolving issues
• Providing professional support services

Web Chat Agent at Wala Browser (2017)

For one year

• Assisting customers through online chat support
• Ensuring a positive customer experience

Senior Translator/Reviewer at Loc&More

• Reviewing content quality
• Maintaining linguistic accuracy
• Managing translation tasks with strong attention to detail

Graduate in English language Translation and literature – Cairo University (2016-06)