Olfat Osama

ERPNext / Frappe Developer with hands-on experience customizing production ERP systems for real-world operational and regulatory requirements. Experienced in building compliant HR workflows against Saudi Arabia (KSA) labor law, customizing core and industry-specific modules, integrating external APIs for live dashboards and public webforms, and implementing SLA logic with conditional business rules for enterprise clients.

ERPNext Developer at IDO (Oofoq Group) (2025-08 – Present)

• Built and customized an estimated 15–20+ DocTypes across Maintenance, Cleaning, HR, and Real Estate modules to match Saudi Arabia (KSA) labor law and internal business rules.
• Designed work permit issuance, tracking, and renewal workflows within the HR and Real Estate modules.
• Integrated ERPNext with external services, including the Easyway API and a payment gateway API, to power real-time dashboards and public-facing webforms.
• Designed and implemented SLA management logic with conditional rules, escalation paths, and deadline tracking across service modules.
• Deployed and maintained a multi-tenant ERPNext setup — a dedicated site per tenant on a shared cloud server — configuring each deployment to tenant-specific requirements, with a staging environment validated before every production release.

Technical Instructor at Mobica International School (2024-08 – 2025-08)

• Led training initiatives for a national workforce development program (IATS, part of Workforce Egypt, supported by USAID), training 50+ participants.
• Facilitated entrepreneurship and business-solutioning programs, resulting in 15 successful project proposals.
• Mentored project teams from concept through delivery, achieving a 90% completion rate.
• Designed and delivered technical curriculum, structured assessments, and training materials in collaboration with cross-functional teams.

Bachelor of Computer Science in Computer Science – Modern Academy (2020 – 2024)

Master's Degree in Data Science – Cairo University (2024)