Omar Yahya

Data Analyst with a Computer Engineering background, skilled in SQL, PostgreSQL, Excel, data cleaning, reporting, and structured problem-solving. Experienced in analyzing operational data, improving quality, and building reliable reporting workflows. Strong engineering mindset with the ability to troubleshoot issues, validate results, and communicate insights clearly to technical and non-technical stakeholders.

Test Engineer at Alsafy Group / Xiaomi (2024-04 – 2026-01)

• Built a C# WinForms validation tool that reduced operator input errors and improved production data consistency.
• Developed a C# WinForms downtime tracking application that standardized downtime reporting and improved operational visibility.
• Investigated and troubleshot production-line issues to minimize downtime and maintain workflow efficiency.
• Analyzed downtime and production logs to identify recurring machine issues, support corrective actions, and improve reporting consistency.
• Supervised and coached technicians to improve operational consistency and adherence to production procedures.
• Mentored graduate interns; assigned tasks, reviewed deliverables, and supported skill development.

Automotive Software Engineer - Internship at Avelabs (2024-02 – 2024-04)

• Achieved 100% requirements coverage and 100% code coverage across assigned testing scenarios.
• Applied ANSI C standards, requirement analysis, test case design, debugging, and technical documentation.

Customer Technical Support at WE - Telecom Egypt (2021-04 – 2022-08)

• Ranked 1st across the Front-Line support department for 6 consecutive months, achieving an average KPI score of 102.3%.
• Diagnosed and resolved complex home broadband issues using structured troubleshooting and clear customer communication.
• Delivered training sessions that improved team KPI performance and reporting consistency across support operations.
• Completed the Potential Leader Program, a selective internal leadership development track.

B.Sc. in Computer Engineering – Modern Academy (2015-09 – 2020-07)