IT Retail POS System Manager
Leader with over 15 years of progressive experience delivering technology solutions within large-scale retail environments. Proven expertise in Microsoft Dynamics 365 Commerce, Point of Sale (POS), Store Operations, ERP Integration, IT Service Delivery, Digital Transformation, and cross-functional Directors management. Demonstrated success in aligning technology initiatives with business objectives, leading enterprise retail projects, optimizing operational performance, and driving measurable business value through strategic IT leadership, Technical Support Operations.