Ranya Tabak

Results-driven administrative professional with 10+ years of experience supporting executives, optimizing operations, and leading customer service initiatives across diverse sectors. Expert in process improvement, team mentorship, and stakeholder communication, with a proven track record of enhancing customer satisfaction and streamlining visa processing workflows. Adept at deploying technology to boost engagement and operational efficiency.

Poised to leverage skills in business development management roles.

Partner Growth and Business Developer at eBen Global (2024-01 – Present)

A white-labeled, managed SaaS platform that facilitates communication, collaboration, and support between employers and employees by offering them benefits center

• Full sales cycle ownership, from prospecting to closing deals.
• Initiated and nurtured relationships with enterprise clients across diverse industries.
• Presented tailored demos of eBen's SaaS solutions to decision-makers.
• Worked against monthly, quarterly, and annual revenue targets, with performance tied to bonuses and share appreciation rights.
• Used tools like Salesforce to track leads, opportunities, and client interactions.
• Represented eBen at trade shows, conferences, and networking events.

International account advisor at Vodafone UK/VOIS UK (2023-07 – 2024-05)

Telecommunications company providing mobile phone services

• Supports and provides superior service via phones, e-mails as a receiver and caller
• Follow-up on customer inquiries and complaints ensuring full customer satisfaction
• Use questioning, trouble shooting & listening skills for effective communication

Admin specialist at Nfham Tyro platform (2020-09 – 2022-09)

Educational technology platform focused on enhancing learning

• Supports and provides superior service via phones, e-mails as a receiver and caller
• Follow-up on customer inquiries and complaints ensuring full customer satisfaction
• Use questioning, trouble shooting & listening skills for effective communication

English Teacher at Greencity International School (2020-09 – 2021-08)

International school providing education in various subjects

• Teach basic English skills including reading, writing, and speaking
• Preparing classroom materials, homework assignments, and handouts
• Create Powerpoint Presentation for each lesson

English Teacher at Manor house International School (2021-08 – 2023-06)

International school dedicated to providing quality education

• Teach basic English skills including reading, writing, and speaking
• Preparing classroom materials, homework assignments, and handouts
• Create tests and exams for students

Personal Assistant to HE Ambassador at Embassy of Cyprus in Cairo (2006-09 – 2013-04)

Embassy providing diplomatic services

• In charge of registration of all incoming and outgoing mails for designated professional staff
• Distribution of documents, preparing visa statistics
• Responsible for coordinating official events and handelling the calendars of HE the Ambassador and other Diplomats

Consular Officer, Head of Visa section at Consulate of Cyprus in Egypt (2013-05 – 2018-09)

Consulate providing consular services

• In charge of registration of all incoming and outgoing mails for designated professional staff
• Distribution of documents, preparing visa statistics
• Responsible for visa issuance system

Bachelor degree – Cairo University (2005-01 – 2005-01) bachelor