Rawan Emam

Dynamic IT professional with a strong background in machine learning and software development. A current Cybersecurity Master's student passionate about AI, computer vision, and creative problem-solving. Skilled in bridging the gap between technical development and visual creativity to build impactful, user-friendly intelligent systems.

Teaching Assistant at Helwan University (2025-09 – Present)

Assisted in academic instruction and supported student learning within the Cybersecurity department while pursuing advanced studies.

IT Support at 51Talk (2025-08 – 2026-01)

Enhanced the overall customer experience by providing rapid technical resolutions and ensuring a seamless platform interface for users.

• Managed troubleshooting and technical support, directly contributing to user retention and satisfaction.

Instructor at Ministry of Defense | Information Systems Department | Information Systems Institute (2024-10 – 2025-12)

Instructor position focused on information systems and engagement activities

Master of Science in Cybersecurity – Helwan University (2025-08)

Bachelor of Computer Science in Computer Science – Menoufia University (2020-09 – 2025-08)