Rawan Salama
Sales and customer service
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نبذة
I have 4 months of experience in the real estate field, along with diverse experience in call center, logistics, accounting, and social media moderation. I am adaptable, motivated, and eager to leverage my skills to grow in dynamic business environments.
الخبرة
Real Estate Sales Intern / Agent at Bold Routes
Worked in real estate sales and client communication
- Worked in real estate sales and client communication
- Assisted clients in property selection, negotiations, and closing deals
- Gained hands-on experience in real estate market research and property listing management
- Developed strong customer service and sales skills within the real estate industry
Moderator at General Social Media
Social media moderation
Accountant at Accounting Office
Accounting operations
Call Center Trainee at Sopdakt Company
Call center training
Shipping System Trainee at JT Bosta Aremex
Shipping and logistics system training
- Mastered the company's proprietary shipping and tracking dashboard, processing 100+ daily shipments
- Assisted in optimizing delivery routes using data analysis, reducing late deliveries by 15%
- Generated daily reports on shipment statuses, improving team communication efficiency
- Resolved 20+ weekly customer inquiries about parcel tracking using the system
System Dashboard Trainee (Shipping/Logistics) at Sopdakt Company
Shipping and logistics system dashboard training
Call Center Agent at Mazaak Company
Call center operations
التعليم
Bachelor of Commerce in Commerce (English Section) – Mansoura University (2024)
