Salma Malh

Business Analyst Team Lead and Product Owner with +10 years of experience driving digital transformation across governmental and enterprise-scale platforms in Egypt and Saudi Arabia. Owns the full analysis lifecycle from requirements scoping and product roadmaps through stakeholder approvals and delivery, including critical change requests under direct ministerial oversight. Foundational AI & ML knowledge supports effective feasibility assessment and KPI definition for data-driven initiatives.

Currently expanding into Intelligent Systems — bridging enterprise BA with AI, robotics, and unmanned systems.

Business Analyst & Product Owner at Adree (2025-04 – Present)

• Employee-Oriented Product — E+: Acting as Product Owner and BA, owning the full product lifecycle from feasibility and requirements engineering through UX handoff, development coordination, and go-live delivery
• Saudi Export-Import Bank — EXIM: Led BA and product ownership for a centralized tender and procurement system, covering the full cycle from bid submission and evaluation through qualification, awarding, and contracting compliance
• Insurance Authority — IA: Managed change requests across multiple functional areas while restructuring the complaint and service classification taxonomy on the Creatio platform, designing a unified data architecture to support mobile app workflows and operational reporting

Business Analysis Lead at 700apps (2022-03 – 2025-03)

• Ministry of Human Resources and Social Development — HRSD: BA lead and Product Owner for the Development Sector Services Portal and Family Guidance Platform — managed +30 e-services, delivered critical change requests under ministerial oversight, and drove digitization of in-person government services
• National Housing Company — NHC: Led enterprise architecture analysis using ARIS, mapping organizational capabilities and system landscapes from an analytical perspective
• SASO & NUPCO: Conducted process engineering engagements: reviewed operational workflows, identified gaps, and produced BPMN models as improvement baseline
• Ministry of Justice & MCIT — MOJ & MCIT: Contributed to Egypt's justice sector digital transformation, converting paper-based and in-court processes into automated digital services
• Ministry of Industry and Mineral Resources — MIM: BA and Product Owner for an internal employee-facing digital system, owning full requirements lifecycle from feasibility through delivery

Software & Business Research Analyst at Multiple Organizations (2017-07 – 2022-03)

Software & Business Research Analyst across multiple organizations including IBTDI, Al-Qamam, Rivers, and Tamkeen

Computer Science Diploma in Computer Science – Faculty of Graduate Studies for Statistical Research, Cairo University (2022-09 – 2024-05)

Bachelor of Food Science and Technology in Food Science and Technology – Al-Azhar University (2013 – 2017)