Sameh Magdy

Dynamic and multi-faceted professional with 5+ years of leadership experience in delivering comprehensive solutions across diverse domains, including Freelance Digital Marketing and Graphic Design. A recent graduate of the Faculty of Law, I bring a unique blend of strategic business acumen, technical proficiency, creative expertise in digital content and visual communication, and a strong foundation in analytical thinking and critical problem-solving. My background also includes valuable experience in technical support, honing my customer service and diagnostic capabilities.

I am passionate about leveraging technology and creative solutions to drive business growth and solve complex challenges.

Freelance Digital Marketing Specialist at Freelance (2024-08 – 2025-05)

• Developed and implemented data-driven digital marketing strategies, contributing to an average 10-15% increase in lead generation and 8-12% improvement in conversion rates.
• Designed, developed, and maintained responsive WordPress websites (theme customization, plugin integration), improving site speed by 15-20% and reducing bounce rates by 10-15%.
• Managed and optimized paid advertising (Google Ads, Facebook, Instagram, LinkedIn), achieving an average 10-15% reduction in CPA and 20-25% increase in ROAS for various campaigns.
• Created compelling content for web, blog, and social media, leading to 20-30% increased organic engagement and 15-20% growth in social followers.
• Conducted SEO (keyword research, best practices) to improve organic rankings, securing top 10 rankings for several target keywords and increasing organic traffic by 15-25% YOY.
• Executed email marketing campaigns, resulting in average 18-20% open rates and 2.5-3% click-through rates.
• Analyzed performance using Google Analytics and other tools, providing actionable insights that boosted campaign effectiveness by 10-15%.

Freelance Graphic Designer at Freelance (2020-03 – 2025-05)

• Collaborated closely with clients to understand project requirements, brand guidelines, and target audience, translating concepts into visually appealing and effective designs that consistently met or exceeded client expectations, contributing to high client satisfaction.
• Designed and produced a diverse range of marketing and branding materials, including logos, brochures, flyers, social media graphics, and website elements, resulting in an average 15-20% increase in brand recognition and 10-15% higher engagement rates for client campaigns.
• Developed and maintained consistent brand identities for clients, creating style guides and ensuring visual cohesion across all platforms, leading to a 15-20% improvement in brand recall and market perception for new or re-branded businesses.
• Managed multiple design projects simultaneously from concept to completion, adhering to deadlines and budget constraints, successfully delivering over 70 diverse projects on time and within budget.
• Utilized industry-standard design software (e.g., Adobe Creative Suite: Photoshop, Illustrator, InDesign, Figma) to create high-quality, print-ready, and web-optimized assets.

Technical Support Specialist at Orange (2024-02 – 2024-07)

• Provided comprehensive technical support to customers via phone and chat, addressing inquiries related to internet connectivity, network issues, and service disruptions.
• Diagnosed and troubleshot a wide range of technical problems, including network faults, Wi-Fi issues, and device compatibility, resolving an average of 45 customer issues per day.
• Guided customers through step-by-step troubleshooting procedures, ensuring clear understanding and successful resolution of their technical challenges.
• Documented all customer interactions, technical issues, and resolutions accurately in CRM systems.
• Consistently achieved high customer satisfaction by delivering patient, empathetic, and effective support

Bachelor of Laws – Sadat City University (2021 – 2025)