Yahia Fouad

Dynamic and motivated professional with strong skills in project coordination, vendor management, and procurement processes. Experienced in planning, organizing, and managing resources to ensure tasks are completed efficiently and on time. Proven ability to foster teamwork, improve collaboration, and streamline workflows to achieve project success.

Committed to continuous learning, innovation, and positive contribution to both the team and the organization. Trying to leverage expertise and dedication in a role that values growth, development, and meaningful impact.

Sales Acquisition Specialist at Paymob (2025-07 – Present)

Remote sales acquisition role focused on new client acquisition and customer satisfaction.

• Managed new client acquisition and consistently achieved monthly sales targets.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Evaluated customer needs and feedback to drive product and service improvements.
• Championed the adoption of new software tools to streamline workflows across departments.

Account Manager at AlbyanTextill.int (2024-12 – 2025-01)

Client account management for newly established textile import/export company with focus on relationship building and sales strategy execution.

• Managed client accounts for a newly established textile import/export company, building strong relationships from the ground up.
• Developed and executed sales strategies to attract new clients and expand market reach.
• Provided excellent customer service, resolving issues and maintaining high client satisfaction.
• Coordinated orders, shipments, and logistics between suppliers and clients to ensure timely delivery.

Sales Account Coordinator at Fit&Fix (2023-10 – 2024-11)

Inventory operations and branch coordination role with experience in ERP system management and accounting processes.

• Managed inventory operations, including stock tracking, replenishment, and product organization.
• Ensured accurate record-keeping and reporting for all stock movements.
• Coordinated branch activities, supporting multiple locations to maintain smooth operations.
• Gained experience in team coordination, logistics, inventory management, and accounting processes.
• Worked efficiently with ERP system to track inventory, sales, and branch performance.

Sales Account Coordinator at Xceed (2020-01 – 2021-01)

Sales account coordination with focus on customer complaint handling and issue resolution.

• Handle customer complaints and resolve issues efficiently, escalating when necessary.

Customer Service at Xceed (2020-01 – 2021-01)

Customer service role focused on complaint handling and issue resolution.

• Handle customer complaints and resolve issues efficiently, escalating when necessary.

Summer Training Internship at Banking at NBK (2019-01 – 2019-02)

Summer banking internship program.

Internship at Banking (2018-01 – 2018-02)

Banking internship experience.

• تدريب لمده شهر ف البنك الأهل الويت

High school or equivalent in Accounting – State Helwan University (2021-05)

High school or equivalent in ادب – الثانويه العسريه بنين بالمعادي (2016-07)