Yossef Khaled

Computer Science graduate with practical experience in Customer Service and Data Entry, and operation support within a fast-paced port and logistics environment. Skilled in Microsoft Excel, data management, customer support, and problem solving. Seeking opportunities in Customer Service, Data Entry, Operations, Logistics, and IT Support.

Customer Service & Data Entry Specialist at Gateway Service (2026-01 – Present)

• Handling customer inquiries and providing professional support.
• Entering, updating, and maintaining operational data accurately.
• Preparing daily and weekly reports using Microsoft Excel.
• Coordinating with different departments to ensure smooth workflow.
• Managing records and maintaining accurate documentation.
• Resolving customer issues and ensuring customer satisfaction.
• Working under pressure in a fast-paced operational environment.

Bachelor of Computer Science in Computer Science – Suez Canal University (2025)