UST España & LatamMore in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. We are looking for a strategic and operationally driven Functional Product Owner to lead the Banking branches solution within our SaaS Assisted Channels platform.
This role acts as the functional owner, translating branch operational and business needs into scalable global capabilities that will be implemented in our servicing SaaS platform. Own the functional vision and roadmap of the Branch Channels platform, defining and prioritizing capabilities for Branch servicing workflows, operational processes, Customer View, Appointment and Visit Management, Device Management, Queue and shift management. Collaborate with country programs to (1) understand branch operational needs, (2) identify reusable global capabilities, (3) evaluate local requirements versus global product opportunities.
Coordinate with technical teams and participate actively in backlog prioritization, release planning, functional validation and Stakeholder management. Maintain functional documentation updated in Confluence and Jira. Proven experience in Product Ownership, Functional analysis and Branch Banking or Omnichannel servicing solutions.
Experience working with operational and technical teams in Agile delivery environments.
Experience working in Agile environments (Scrum, Kanban). Ability to manage multiple stakeholders and Global versus local demands. Ability to work in global and multi-country product organizations.
Proficiency ¿Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).
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