Application Manager with English (Galicia)

Responsibilities Work closely with the sales departments to collaborate with sales and visit customers

• Provide effective frontline technical support for customers regarding BMK’s services
• Answer questions related to workflow, specific operations, result analysis, etc., to support sales order and utilization/revenue growth
• Coordinate service processes and provide effective technical guidance to customers
• Provide technical support to the marketing and sales departments
• Assist the sales team with pre‑sales technical activities, participate in various publicity campaigns such as seminars, conferences, trade shows, and other on‑site activities in the relevant territories
• Monitor the competition and market development and report findings back to internal teams
• Perform other tasks as needed to achieve company goals.

Requirements Ph.D.

background in Life Sciences, Biochemistry, Molecular Biology, Genetics, Sequencing, NGS Sequencing or related fields (Essential), with a bioinformatics background preferred

• General working knowledge of bioinformatics and sequence analysis methods
• Clear vision and sense of responsibility, willing to provide excellent service to customers
• Ability to troubleshoot and provide information back to customers in a helpful, courteous, positive and professional manner
• Good communication skills, able to establish good cooperation relationships with various departments within the company and customers
• Good written and oral communication skills in English, able to complete training and daily communication
• Able to adapt to domestic and international business trips
• Outstanding fresh graduates are also welcome. Highly desirable Candidates with Chinese language skills will be given priority. Solid background of lab experience in research-related fields such as clinical, human disease, animal genomics, and microbiology
• Knowledge and practical experience with NGS platforms;

Experience in participating in seminars related to NGS industry.