Brand & Reputation Marketing Manager

About Us

At Prime Insights, we build products used by millions of users worldwide in the rewards, gaming,

and survey space. We’re a fast-growing company where Marketing, Product, Data, and Creative work closely together to scale globally.

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We’re looking for a Brand & Reputation Marketing Manager to own how our brands are perceived externally across app stores, review platforms, social channels, and employer branding touchpoints.

This is a new role within the company. We are not looking for someone to maintain existing processes, we are looking for someone with a strong builder mindset who can create them from zero.

You’ll have high ownership and will be responsible for identifying opportunities, building processes, creating structure, and pushing initiatives forward independently.

What You’ll Do

App Store Reputation

• Own App Store & Google Play ratings/review strategy across all apps
• Monitor trends, sentiment, and recurring user feedback
• Partner with Customer Support, Product, CRM, and Marketing teams
• Build initiatives that improve ratings and user perception

Trust & Reputation

• Own reputation across Trustpilot, Reddit, , and similar platforms
• Monitor sentiment and recurring complaints
• Identify risks and opportunities
• Build action plans that improve trust and perception

Social & Influencer Perception

• Monitor how users, creators, and influencers discuss our apps
• Understand recurring narratives and trends
• Recommend strategies that improve brand perception

Employer Brand

• Support Prime Insights employer branding initiatives
• Improve visibility across Glassdoor, LinkedIn, Great Place to Work, and related channels

Build Systems & Processes

• Define workflows and create scalable processes from scratch
• Build reporting, structure, and playbooks
• Drive initiatives with high ownership and little oversight

What We’re Looking For

• 3+ years in Brand, Reputation, Marketing, Community, Social, Consumer Insights, or

related fields

• Strong builder mindset
• Comfortable creating processes and systems from zero
• High ownership and self-driven execution
• Strong analytical and communication skills
• Fluent English

Very Important:

We strongly value people who actively use AI tools like ChatGPT, Claude, and similar platforms in their daily workflow.

We want someone who thinks in systems and uses AI to improve speed, efficiency, research,

analysis, and process building.

Nice to Have:

• Mobile app experience
• ASO or app store experience
• Social listening or review platform experience
• Influencer ecosystem knowledge
• Employer branding experience

If you enjoy building from zero, spotting patterns, improving perception, and using AI to work smarter, we'd love to hear from you.

How to Apply

Use the Easy Apply button.

Important: We are not considering freelancers working on multiple projects simultaneously. xbhjioe This is a full-time position for a dedicated professional who is ready to commit to a single product ecosystem and contribute meaningfully to its long-term success.