Client Manager
Descripción del puesto
At Worldpanel by Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behaviour and the influencers that drive it.
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Role Purpose The Client Manager is responsible for owning and developing client partnerships, delivering high-quality shopper insights, and ensuring that services provided drive measurable business impact and client satisfaction.
Reasonable Adjustments Worldpanel by Numerator is committed to offering equal opportunities to all individuals, including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.
Key Responsibilities Client Partnership & Relationship Management
- Act as the primary point of contact for assigned clients
- Build strong trusted relationships
- Understand client business objectives
- Act as a trusted advisor
- Translate data into actionable insights
- Deliver impactful presentations
- Provide business recommendations
- Respond to client briefs
- Ensure quality and timely delivery
- Manage reporting and client requests
- Coordinate internal teams xugodme
- Resolve data issues
- Identify upsell and cross-sell opportunities
- Support revenue targets
- Develop proposals
- Track pipeline
- Develop account plans
- Anticipate client needs
- Ensure contractual delivery
- Work cross-functionally
- Support team initiatives
- Coach junior members
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