Coordinador/a de Compliance

Additional Information

Job Number:

Job Category: Revenue Management

Location: Plaza de Celenque 2, Madrid, Madrid, Spain, 28013

Schedule: Full Time

Located Remotely?: N

Position Type: Non-Management

Responsibilities

• Assist with managing room inventory to maximize group revenue, maintaining accurate reservation system data.
• Assist with agenda preparation and support documentation for sales strategy meetings.
• Assist with administration of room rates and restrictions; communicate rate restrictions and strategies to properties.
• Assist in diagnosing accounts and monitoring individual and group inventory to ensure direct availability.
• Assist in implementing hotel sales strategies in reservation and inventory systems.
• Direct technical questions regarding reservation systems and property management to the appropriate support office.
• Monitor compliance with company promotions and eCommerce channel participation.
• Comply with all company policies and procedures; maintain a clean and professional appearance; protect proprietary information.
• Receive and greet all guests in accordance with company standards, anticipate and attend to guest needs, and express genuine appreciation.
• Communicate clearly and professionally; answer phones with appropriate etiquette.
• Build and maintain positive labor relationships; listen and respond appropriately to employee concerns.
• Meet expected quality control standards.
• Read and verify visual information in various formats.
• Lift, move, transport, push, pull and place objects up to 10 pounds (4.5 kg) without assistance; stand, sit or walk for long periods.
• Execute other reasonable job duties as requested.

Desired Qualifications

• Education: High school diploma or GED (General Educational Development).
• Relevant work experience: Minimum 1 year of related experience.
• Supervisor experience: Not required.
• License or certification: None.

Equal Employment Opportunity Statement

En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.