Customer Success Manager Senior

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 60 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools.

Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends. ⭐Our client is a fast-growing mobile ad tech company specializing in in-app programmatic advertising. They are seeking a skilled and experienced Customer Success Manager to join their dynamic team and contribute to their continued success. As a Customer Success Manager, you will help grow revenue and drive platform adoption through strategic account management and strong client relationships.

Working closely with Sales and Media Buying teams, youll support clients in achieving their business goalsguiding them through platform onboarding, DSP strategy, optimization, and ongoing success. Youll play a key role in integrating the platform into their digital strategy. Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization Work closely with the Media Buying and Sales teams to drive revenue and enhance the performance of client campaigns Educate clients on new platform features, DSP partners, services, and relevant practices Experience in advertising technology or a related field Ability to learn complex software applications and thrive in a fast-paced, digital environment Excellent written and verbal communication, organizational, & time management skills Ability to analyze and interpret significant amounts of data Ability to speak, read, and write in English fluently