Founding Account Manager - French market

Overview

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As Account Manager for the French market, you own an existing customer portfolio and drive growth across the full account lifecycle. You collaborate with cross-functional teams to ensure onboarding, adoption, and long-term satisfaction, while identifying expansion opportunities and renewals. You will lead reviews and QBRs, and translate customer insights into product and marketing feedback. This role centers on rapid, high-impact expansion for a market-leading AI SMB solution.

Responsabilidades

• Own and manage the existing French portfolio, driving expansion revenue and renewals
• Conduct regular reviews, discovery calls, and QBRs with accounts
• Identify upsell and add-on opportunities to meet monthly/quarterly quotas
• Analyze product usage to surface growth opportunities and demonstrate AI value
• Ensure smooth onboarding, high adoption, and ongoing customer success
• Provide customer feedback to Product and Marketing teams
• Maintain clean CRM pipelines, account plans, and revenue forecasts

Requisitos principales

• 1+ year in B2B SaaS sales, account management, or customer success (startup/scale-up preferred)
• Proven track record in high-velocity sales and expansion revenue
• Native-level French; confident leading demos and commercial calls
• High tech and AI savviness xugodme with understanding of software product value
• Experience in high-volume execution environments with short deal cycles
• Full availability for a mandatory 2-month onboarding in Vienna

• highly competitive
• self-driven and entrepreneurial mindset
• resilience under pressure
• CRM usage and pipeline management
• data-driven opportunity identification
• product usage analysis and value demonstration