French Retention Specialist - SaaS Growth for Hospitality (Cataluña)

Job Overview

A hospitality management company in Barcelona is looking for a Retention Specialist to enhance customer loyalty and reduce churn.

Responsibilities

• Proactive customer engagement
• Responding to churn requests
• Implementing retention strategies

Qualifications

• Client-facing experience
• Fluency in French and English
• Strong problem-solving skills

Benefits

• Competitive salary
• Comprehensive health coverage
• Stock options
• Vibrant office culture