Iberia Customer Operations Leader

BVI is seeking a Customer Service Manager for Iberia to lead and develop the service organization across Spain and Portugal, ensuring a high-quality, customer-focused experience with consistent standards.

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This hands-on role combines people leadership, operational ownership and continuous improvement to shape Iberia's customer service function.

You will lead teams across xugodme Iberia, own day-to-day operations including order management and escalations, and collaborate with Sales, Warehouse and