Implementation Manager

Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. Taxbit’s Software-as-a-Service (SaaS) platform streamlines and automates customers’ tax reporting and accounting activities for digital assets.

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Trusted by leading crypto, tech, and traditional enterprises, Big 4 accounting firms, and government agencies (including the IRS), Taxbit solves compliance challenges at scale amidst an ever-evolving regulatory landscape. Taxbit is backed by leading Silicon Valley VCs with teams located in New York City, San Francisco, Seattle, Salt Lake City, and Europe.

Opportunity for Impact

Taxbit is seeking an Implementation Manager to help launch our new office in Madrid, Spain. This opportunity reflects Taxbit’s continued global expansion, with this role being a pivotal piece of growing our customer base and network in the region.

As an Implementation Manager, you’ll serve as a trusted advisor to our enterprise customers by:

Partnering closely with exchanges and FinTechs to design, implement, and activate TaxBit’s products and solutions

Working in close collaboration with our engineers and subject matter experts (SMEs) to optimize quality and business impact for your portfolio of customers

Creating feedback loops from our largest customers back to our engineering teams to help inform our product roadmap and design value-adding products

You’ll have lots of fun opportunities to scale your impact in a hypergrowth startup!

This role is based in Madrid. Candidates must be legally authorized to work in Spain or another European Union country without company-sponsored visa support (e.g., holders of a valid Residency and Work Visa or Permanent Resident status).

Role and Responsibilities

Project manage complex implementation engagements for enterprise accounts

Oversee overall project plan and implementation with Taxbit SMEs and engineers

Capture and document clients’ business goals then translate the goals into technical requirements

Work with TaxBit SMEs and engineers to document clients’ data requirements and architecture to drive discussions with clients

Establish, develop and own client relationships with business and IT stakeholders

Help clients integrate with TaxBit’s product suite

Debug and investigate complex issues independently and elevate as needed

Lead customer launches and ensure post go-live success

Contribute to a great team culture and working environment

Professional Qualifications

Bachelor’s Degree in Accounting, Business, Information Systems or similar

4+ years of experience in technology consulting, professional services, data analysis or related fields

Personal Characteristics

Experience in enterprise architecture, including AWS, integration technologies, and APIs

Experience working with Engineering teams

Effective communication and client management skills

Strong problem solving skills and an ability to thrive amidst ambiguity

Strong desire to work in a hyper-growth startup with a collaborative teamwork and leadership approach

Passion for and curiosity about digital assets

Background and expertise in FinTech or Tax & Accounting preferred

By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that falsifying information is grounds for refusing to hire you, or for discharge should you be hired.

Employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company. xugodme This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

As set forth in Taxbit’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.