IT Infrastructure & Support Lead (Temporary)

Imagine the mobility of tomorrow

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Picture yourself in an exciting industry where the future revolves around leading‑edge electrified and self‑driving cars seamlessly integrated into people's daily lives. But how can we create this future in a way that is both safe and sustainable? This is just one of the inspiring questions we're working to solve here at Volvo Cars. Join us and watch your ideas shape the future of mobility.

We are the

Digitalization team in Spain , a team driving digital solutions that support business operations, users, and retail partners across the Spanish market.

Our mission is to ensure a stable, secure, and efficient digital workplace , enabling colleagues and retailers to focus on what matters most.

As part of our journey, we are now looking for an

Infrastructure & Support Lead who will play a key role in ensuring operational continuity, strengthening our infrastructure landscape, and delivering high‑quality end‑user support through smart self‑service, automation, and reuse of global capabilities. This is a temporary position for maximum 2 years.

What You'll Do

Lead and coordinate on‑site and remote end‑user support, including first‑level support, tools, and daily operations

Own and prioritize infrastructure and support needs, covering LAN/WAN, telephony, workplace equipment, laptops, printers, and local environments

Act as a coordination point for information security and cybersecurity, supporting compliance, risk mitigation, and alignment with security best practices

Contribute to digital architecture, ensuring local solutions are aligned with global standards and reusable capabilities

Identify and drive process automation opportunities to reduce manual work, errors, and resolution time

Support and coordinate digital needs for the retail network, including tools, processes, incidents, and adoption

Develop and maintain key operational deliverables such as:

Support service catalog

Runbooks, self‑service guides, FAQs, and procedures

Incident analysis and stability improvements (root cause & preventive actions)

Manage IT asset lifecycle, from ordering and provisioning to maintenance and decommissioning

Lead IT onboarding and offboarding processes, ensuring timely access and secure deprovisioning

Own identity and access management, including role‑based access and periodic access reviews

Ensure clear communication and alignment with internal users, IT, security teams, and external partners

What You'll Bring

Experience in end‑user support and service operations, with strong problem‑solving and prioritization skills

Solid knowledge of infrastructure and network environments, system dependencies, and workplace technologies A good understanding of cybersecurity practices, risk management, and security coordination

Experience in automation and continuous improvement, including scripting or low‑code solutions where applicable

Hands‑on experience with Microsoft platforms, such as SharePoint, Power Apps, Power Automate, and Power BI

Experience working with data processing and analysis, including ETL processes

Strong communication skills and the ability to coordinate across IT, business, and external partners A proactive, structured, and service‑oriented approach

Advanced / professional level of Spanish and English, both written and spoken

Ready to take the next step?

Submit your CV in English and tell us why you’re the ideal candidate for a role at Volvo Cars. Applications must be received no later than 29th of April 2026. You will receive a confirmation email after your submission. xugodme

We welcome your application!