IT Solutions Operations Engineer (Applications Support)
Why are we here?
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.
In a nutshell
As an IT Solutions Operations Engineer, you will be responsible for the operational excellence, reliability, and validated state of centrally managed laboratory and business‑critical IT applications supporting regulated QC and GxP environments.
The role focuses on day‑to‑day operations, compliance, stability, and lifecycle management of laboratory applications such as Empower, NuGenesis, LabSolutions, and similar systems, ensuring systems remain compliant, available, and fit for purpose across BPT sites.
This position works closely with QA, CSV, Infrastructure, vendors, and business stakeholders to maintain validated systems, support audits, and deliver controlled system changes.
Where will you be based and what business will you support?
Based in Barcelona, Spain; you will join a globally distributed team in support of our BioPharma Product Testing business unit.
How can you help us?
You will work on the following main areas:
- Operational Support & Stability
- Provide Level 2 / Level 3 operational support for centrally managed laboratory and enterprise applications, managing incidents across P1 to P4 severity levels in line with ITIL best practices.
- Perform regular maintenance, upgrades, patching, preventive maintenance, and system health checks.
- Proactively monitor applications, databases, and virtualized environments to prevent service disruption.
- Compliance, Quality & CSV
- Ensure systems operate in compliance with GxP, data integrity, and internal quality requirements.
- Contribute to Computer System Validation (CSV) activities, including IQ, OQ, PQ execution, risk assessments, data integrity verification.
- Ensure alignment with GAMP 5, 21 CFR.
