Junior Account Manager Digital Sales (Belgian Native)

Digital Sales Account Manager

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Full-time | Permanent | Location: Barcelona | Start: from August

As a Digital Sales Account Manager, you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. You will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts.

Responsibilities

Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.

Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.

Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.

Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.

Maintain a comprehensive understanding of clients' business landscapes and identify opportunities for growth.

Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.

Monitor and analyze performance metrics to improve account management processes and sales strategies.

Represent client interests within the organization, championing client success stories to drive referrals and testimonials.

Qualifications

Fluent in Dutch (Flemish) and English; French is a plus.

Fluent in Italian and English.

Experience in selling technology products and services.

Strong verbal communication and negotiation skills.

Customer onboarding and handling expertise.

Escalation management proficiency.

Request tracking and collaboration skills.

Ability to convert business problems to technical solutions.

Continuous learning orientation.

Benefits

Flexible timing, hybrid model & reduced days in summer.

A dynamic and collaborative work environment.

Opportunities for professional growth and development.

Competitive compensation and benefits package.

A chance to be part of our new Sales Hub in Barcelona.

We are committed to providing an environment of mutual respect and equal employment opportunities. xugodme All applicants receive a fair evaluation regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, or sexual orientation, and we support applicants requiring reasonable accommodations.