Amazon Web Services (aws)Technical Account Manager (TAM) - AWS Enterprise Support Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil. Professionally fluent in Portuguese and English, the TAM serves as a trusted advisor to support customers' cloud journey and enable innovation across AWS technologies.
Develop trusting relationships with customers, understand their business needs, review service disruptions, provide metrics, and assist with pre‐launch planning. Utilize technical skills to solve difficult support issues and technical challenges. Ensure AWS environments remain operationally healthy while reducing costs and driving efficiencies.
Collaborate across multiple functions within AWS, such as Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams, and Sales Account Managers.
Benefits Healthcare, Employee Assistance Programs, and Global Mobility opportunities.
Basic Qualifications Experience with operational parameters and troubleshooting for three of the following domains: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment. Professional fluency in Portuguese and English.
Preferred Qualifications Experience with AWS services or other cloud offerings. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Company: AWS EMEA SARL (Spain Branch) - G84 Job ID: A10472199
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