Personal Cruise Consultant (Telesales Agent) - German Market

Join MSC Cruises as a Personal Cruise Consultant!

Are you a results-driven sales professional with a passion for travel? Join MSC Cruises Excellence Hub in Valencia! In this consultative phone-based sales role, you will guide customers through key decision moments, driving conversion and building a high-performing client portfolio.

Key Responsibilities

Drive Sales & Revenue: Lead consultative sales calls, handle objections, close bookings, and consistently hit your individual targets (NTR).

Portfolio Management: Build and nurture lasting client relationships via warm leads and targeted outbound follow-ups.

Expert Advisory: Become an expert on MSC ships, itineraries, and experiences to deliver tailored recommendations.

Profile Requirements

1+ year of experience in phone-based consultative sales (Travel, Hospitality, or Premium Retail is a strong plus).

Strong commercial mindset focused on target achievement and high conversion.

Experience working with sales KPI's.

Native or C2 German level.

Full right to work in Spain and flexibility to work rotating shifts (12/7 coverage).

What We Offer

Contract: Permanent contract (1-month trial period) | 39h/week.

Training: 1 month of fully paid training.

Extra benefits: Private health insurance, Gym pass and meal vouchers.

Work-Life Balance: Hybrid work flexibility starting from your 6th month.

Location: Valencia, Spain.

Ready to launch your career with a global leader in travel?

Apply today!