Principal Software Engineer (Go-To-Market and Customer Experience Products)

• As a Principal Software Engineer to join our CPQ (Configure Price and Quote) team, you will serve as the recognized subject matter expert, bringing industry best practices to our architectural design
• You will act as a technical leader, using first-principles thinking to dissect complex challenges and drive the development of company objectives
• This role requires working autonomously to lead cross-functional teams in creating AI Led, Secure, Scalable CPQ Platform that transform our business processes
• Architect and design scalable, highly reliable business systems across multiple services and teams
• Lead the technical design and architecture of AI Led, Secure, Scalable CPQ Platform, owning the process from prototype through deployment
• Build and integrate foundational and agentic AI/ML workflows, ensuring the secure and effective use of GenAI technologies in our products
• Expert at operating in an agile development environment; establish engineering standards and best practices
• Balance security debt, product stability, and features against a backdrop of go-to-market pressures and timelines
• Mentor software engineers and challenge engineers at all levels to continue to grow in their discipline
• Establish evaluation and observability frameworks to measure AI quality (accuracy, hallucination rates, query correctness) and system reliability
• Understanding of prompt engineering best practices and LLM security considerations (input validation, prompt injection prevention)

Benefits

• Healthcare: We value your health and provide options so you can choose what best supports your lifestyle and personal health goals. Various nationwide plans — including Blue Shield of California, Kaiser Permanente, Delta Dental, VSP, and more — are available to you and your family. Our providers offer the flexibility you want and the coverage you need
• Wellness: With a large on-site gym and daily, instructor-led exercise classes at HQ in Santa Clara, Palo Alto Networks actively supports employee fitness. Our juice bar, Gym & Juice, features fresh juice blends, a quick and nutritious option pre- or post-workout. And our ongoing wellness speaker series highlights the latest trends in health and wellness
• Development: Professional development is serious business at Palo Alto Networks, where the Talent Development team offers 25+ courses to help employees boost their careers and develop leadership capability
• Financial: Most roles are eligible for equity grants, and we now offer new hires a quarterly vesting schedule right away. We want you to be fairly compensated and rewarded as soon as you make an impact – on our team, that happens immediately! And because we consider every employee a stakeholder in our long-term success, we offer an Employee Stock Purchase Plan (ESPP) with a 24-month lookback.

  From life insurance to health savings accounts, we provide ways to help you protect and grow your wealth.

  Palo Alto

  Networks offers both traditional and Roth 401(k) options, along with a company match of 50% to a max annual amount of $1,000

• Time Off: In addition to paid corporate holidays, Flexible Time Off programs empower our employees to balance their work schedules with personal time off.

  We offer 12 weeks of full pay for medical leave and 6 weeks of full pay for parental leave. As a company with strong ties to the military and veterans, we also offer 26 weeks of full pay for military leave

• Perks: Our corporate discount program provides employees with significant discounts on merchandise, travel and entertainment.

  We offer many on-site perks at headquarters, including cafeterias, fuel service, dry cleaning service, EV charging stations, and a company store. We also provide complimentary drinks, fresh fruit, and snacks in break rooms across our campus to help everyone power through the day.

Life at Palo Alto Network