Product Manager (Operations)

Shape the Future of Digital Commerce with Your Visionary Expertise Miravia is an innovative e-commerce platform, part of Alibaba Group , that connects buyers and sellers effortlessly. We are committed to providing a dynamic shopping experience by partnering with forward-thinking brands across diverse categories. Based in Madrid, we collaborate with global teams to develop the e-commerce platforms of tomorrow.

We are looking for a data-driven Customer-Facing Product Operations Manager to drive the performance and user experience of key customer-facing products, including search functionality, product detail pages (PDP), and customer service tools . You will play a central role in optimizing our digital platform by translating user insights into actionable improvements, ensuring seamless product launches, and supporting strategic decision-making through analytics. This role is ideal for someone who thrives in a fast-paced environment, combines strong analytical skills with business acumen, and enjoys collaborating across product, tech, and operations teams.

Partner with cross-functional teams to identify user needs, analyze behavioral data, and implement UX improvements that boost engagement and conversion. Lead end-to-end product launch plans — from planning to execution — ensuring timely delivery and alignment with business goals. Monitor product performance using KPIs, conduct A/B tests, and deliver data-backed recommendations to improve key metrics.

Bachelor’s degree in Business, Marketing, or a related field; focus on digital products or e-commerce is preferred. Strong analytical mindset — proficiency in SQL is required . Ability to extract, interpret, and visualize data to guide strategy.

Fluent in English (written and spoken); Mandarin/Chinese language skills are a valuable plus . Proven ability to manage multiple priorities in a dynamic setting, with strong time management and organizational skills. Please send your CV in English!

Please note this role requires to work 100% from the office.