Abdul Wahab

Strategic and performance-driven supply chain leader with 15+ years of progressive experience across NVOCC operations, freight forwarding, import/export management, documentation control, warehousing, and regional supply chain leadership. Proven expertise in developing and executing end-to-end supply chain strategies aligned with corporate growth goals. Strong expertise in shipping documentation, customs coordination, compliance management, and customer service recovery, combined with hands-on leadership in high-volume international logistics environments.

Skilled in leading high-performance teams, driving continuous improvement, eliminating inefficiencies, and strengthening customer and supplier relationships.

Regional Operations Manager at REGIONALITY Group of Companies (JV with Peninsula Shipping LLC, Dubai) (2019-01 – Present)

• Lead regional operations covering freight forwarding, NVOCC coordination, warehousing, procurement support, and customer service functions.
• Direct and supervise multi-disciplinary teams ensuring alignment with business KPIs, service standards, and compliance requirements.
• Drive operational strategy execution aligned with corporate growth objectives and regional expansion plans.
• Oversee complete shipment documentation cycle including BL instructions, delivery orders, customs coordination, and shipping line requirements.
• Ensure compliance with international shipping regulations, SOPs, and principal requirements.
• Strengthen documentation accuracy and reduce operational errors through structured workflow governance.
• Manage vendor evaluation, negotiation, and performance tracking to improve service quality and reduce logistics costs.
• Support commercial teams in rate strategy, customer quotations, and margin optimization.
• Define and monitor KPIs for operational efficiency, turnaround time, and service quality.
• Lead continuous improvement initiatives to eliminate bottlenecks and enhance customer satisfaction.
• Manage escalations and ensure timely service recovery for key clients.

Import-Export Manager at Emirates Shipping Line (2016-05 – 2018-12)

• Managed full-cycle import/export and NVOCC operations, including bookings, BL issuance coordination, and customs clearance support.
• Handled high-volume shipment documentation and ensured accuracy in shipping instructions and compliance filings.
• Negotiated freight rates and contract terms, improving operational efficiency and profitability.
• Coordinated with international agents, terminals, and customers to ensure smooth cargo flow and minimal delays.
• Resolved operational disruptions and ensured service continuity for key accounts.

Import Executive at Pacific Delta Shipping Pvt Ltd (2002-06 – 2016-04)

• Managed delivery orders, gate passes, and principal/customer coordination for international consignments.
• Designed costing strategies to improve margins on new shipments, supporting business development efforts.
• Ensured strict adherence to international trade and customs regulations while supporting import growth.

MBA in Marketing – The University of Karachi (2015)

M.A. in International Relations – The University of Karachi (2008)