Amalia Julia Andrian
International client relations and processes.
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Sobre mí
Client-focused professional with experience in project management, luxury services, and international client relations. Fluent in several languages, I thrive in multicultural environments, delivering tailored solutions and seamless experiences. Adaptable and results-driven, I’m motivated by opportunities to create impact and build lasting partnerships.
Experiencia
Client-focused professional with extensive experience in project management, luxury services, client relations, training, procurement, and operations. Strong background in international environments, managing cross-border clients, improving processes, leading projects, and delivering high-quality service. Multilingual with experience working across Spain, Hungary, and international markets.
Work Experience
Concierge & Lifestyle Manager / Luxury Service & Client Experience Specialist
Expatservice.esJuly 2021 – January 2026
Barcelona, Spain
Managed luxury concierge services for international clients
Planned and executed private events from concept to delivery
Coordinated relocations and lifestyle services
Negotiated with vendors and managed logistics
Delivered tailored, high-end client experiences
Project Manager / Key Account Manager
Delta Research Spain S.L.U.July 2019 – May 2021
Barcelona, Spain
Main point of contact for Enstroga (UK energy market)
Managed client relationships and project workflows
Implemented operational processes and performance targets
Analyzed KPIs and supported business growth
Mediated conflicts and resolved escalations
Accounts Service Advisor
REGUS – IWG plc.January 2018 – March 2019
Barcelona, Spain
Supported international accounts (Hungary, Romania, UK, South Africa)
Managed billing, account, and payment queries
Resolved escalated cases
Improved response times through communication templates
Freelance English & Hungarian Teacher / Business English Coach
Campus 25 / My Language Coach / IESE Business School / DEVERGO Ltd.July 2005 – January 2018
Barcelona, Spain & Budapest, Hungary
Delivered language training to private and corporate clients
Specialized in Business English and FCE preparation
Designed customized learning programs
Conducted group and individual sessions
Procurement Specialist
EPTA GroupNovember 2015 – September 2016
Budapest, Hungary
Managed supplier negotiations and contracts
Oversaw purchase orders and approval workflows
Maintained contract compliance and inventory
Improved procurement efficiency
Customer Service Trainer & Project Management Support / Department Supervisor
Fürgefutár Ltd.December 2014 – October 2015
Budapest, Hungary
Designed and delivered customer service training programs
Supported expansion into the Romanian market
Translated and localized operational materials
Coached teams to improve service quality
Event Project Manager
Parco della Vita (Adventure Theme Park Project)October 2013 – January 2015
Budapest, Hungary
Managed event concepts, vendor selection, and budgets
Coordinated logistics and on-site execution
Delivered cultural events with up to 250 attendees
Educación
Pázmány Péter Catholic University – Faculty of Information Technology and Bionics
BA in Communication and Media Studies
2010 – 2013
Studied communication theory, media studies, and information technology foundations, developing strong analytical, communication, and presentation skills applicable to international business and client-focused environments.
