Amalia Julia Andrian

Client-focused professional with experience in project management, luxury services, and international client relations. Fluent in several languages, I thrive in multicultural environments, delivering tailored solutions and seamless experiences. Adaptable and results-driven, I’m motivated by opportunities to create impact and build lasting partnerships.

Client-focused professional with extensive experience in project management, luxury services, client relations, training, procurement, and operations. Strong background in international environments, managing cross-border clients, improving processes, leading projects, and delivering high-quality service. Multilingual with experience working across Spain, Hungary, and international markets.

Work Experience

Concierge & Lifestyle Manager / Luxury Service & Client Experience Specialist

July 2021 – January 2026

Barcelona, Spain

Managed luxury concierge services for international clients

Planned and executed private events from concept to delivery

Coordinated relocations and lifestyle services

Negotiated with vendors and managed logistics

Delivered tailored, high-end client experiences

Project Manager / Key Account Manager

July 2019 – May 2021

Barcelona, Spain

Main point of contact for Enstroga (UK energy market)

Managed client relationships and project workflows

Implemented operational processes and performance targets

Analyzed KPIs and supported business growth

Mediated conflicts and resolved escalations

Accounts Service Advisor

January 2018 – March 2019

Barcelona, Spain

Supported international accounts (Hungary, Romania, UK, South Africa)

Managed billing, account, and payment queries

Resolved escalated cases

Improved response times through communication templates

Freelance English & Hungarian Teacher / Business English Coach

July 2005 – January 2018

Barcelona, Spain & Budapest, Hungary

Delivered language training to private and corporate clients

Specialized in Business English and FCE preparation

Designed customized learning programs

Conducted group and individual sessions

Procurement Specialist

November 2015 – September 2016

Budapest, Hungary

Managed supplier negotiations and contracts

Oversaw purchase orders and approval workflows

Maintained contract compliance and inventory

Improved procurement efficiency

Customer Service Trainer & Project Management Support / Department Supervisor

December 2014 – October 2015

Budapest, Hungary

Designed and delivered customer service training programs

Supported expansion into the Romanian market

Translated and localized operational materials

Coached teams to improve service quality

Event Project Manager

October 2013 – January 2015

Budapest, Hungary

Managed event concepts, vendor selection, and budgets

Coordinated logistics and on-site execution

Delivered cultural events with up to 250 attendees

Pázmány Péter Catholic University – Faculty of Information Technology and Bionics

BA in Communication and Media Studies

2010 – 2013

Studied communication theory, media studies, and information technology foundations, developing strong analytical, communication, and presentation skills applicable to international business and client-focused environments.