Angelo Gamboa

Results-driven professional with over 12 years of international-standard experience across technical support, operations, customer service, sales, and marketing. Currently serving as a Senior Solutions Specialist, offering a strong track record in strategic problem-solving, stakeholder engagement, and end-to-end solution delivery. Highly adaptable and culturally aware, with excellent communication skills and a consistent focus on driving efficiency, customer satisfaction, and sustainable business growth.

Seeking to contribute broad, cross-functional expertise to a dynamic, globally oriented organization.

Senior Solutions Specialist at Electronic Information Solutions, Inc. (2016 – Present)

Responsible for promoting and selling company products across various regions in the Philippines under the Sales and Marketing department. Manage client relationships, provide tailored solutions, and support regional sales growth through strategic planning and effective product presentations.

Senior Customer Service Executive at Think Great Innovations Enterprises (2014 – 2016)

Served in the Sales department, handling a diverse client base including VIP customers. Provided personalized assistance on purchased products, ensuring a smooth post-sales experience, resolving concerns efficiently, and maintaining strong client relationships to support customer satisfaction and retention.

Branch Operation Supervisor at Personal Collection Direct Selling, Inc. (2013 – 2014)

Managed day-to-day branch operations, overseeing sales, collections, inventory, and client relations. Supervised overall branch performance, ensured smooth coordination across departments, and provided assistance with technical concerns to support both staff and clients effectively.

IT-support at Fast Tract Lending Corporation (2013)

Provided technical support and I.T. assistance for multiple branch operations, ensuring smooth day-to-day system functionality and minimal operational downtime. Responsible for analyzing, troubleshooting, and resolving hardware, software, network, and system-related issues across different branches. Coordinated with branch personnel and management to address technical concerns efficiently and maintain business continuity.

Assisted in system maintenance, equipment setup, user support, and technology evaluations to improve operational performance and reliability. Demonstrated strong problem-solving, communication, and multitasking skills while supporting branch productivity and overall operational efficiency.

Bachelor of Science in Computer Science – Wesleyan University-Philippines (2009 - 2013)