System Administrator / IT Support - MAJ Hospital
(2016-01)
- Assemble, maintain, and troubleshoot personal computers and peripheral hardware.
- Install, configure, and standardize software applications, drivers, and system components.
- Provide efficient onsite and online technical support to users to resolve hardware and software issues.
- Install and upgrade vital system components including hard disks, DC drives, sound cards, power supply units, network cards, and video graphics cards.
- Maintain, upgrade, and support users on both analog and digital CCTV systems.
- Establish and manage productive working relationships with IT vendors and contractors.
- Assist with the configuration, deployment, and support of network assets, including POS systems, sound systems, and SFTV.
- Troubleshoot cameras, DVRs, NVRs, computers, and related hardware.
IT Support & Network Tech - K.T.C Automotive Company (Volkswagen Dealership)
(2014-01 - 2016-12)
- Configured, monitored, maintained, and troubleshot desktops, laptops, servers, and network infrastructures.
- Configured and installed network printers, routers, firewalls, WAPs, switches, and ISP/PBX equipment.
- Worked with hardware tools across servers, printers, VoIP, networking, and telecommunications devices.
- Collaborated directly with customers and team members on a technical basis to quickly restore 100% functionality.
- Managed databases, performed routine system maintenance, and resolved diverse technical errors.
- Created and monitored corporate webmails.
- Installed, programmed, and configured physical access control devices, panels, and systems.
Lab Assistant / Technical Support - KMM College of Arts and Science
(2010-01 - 2013-12)
- Assembled, maintained, and troubleshot personal computers and institutional hardware.
- Installed and configured standard software, applications, peripherals, and system drivers.
- Diagnosed hardware and software problems, providing prompt troubleshooting support.
- Installed and integrated hard disks, DC drives, sound cards, power supply units, network cards, and graphics cards on PC systems.
