Arelys Garcia

I help business owners achieve the financial results they are looking for and increase profit by an average of $6,000.00 a year. My passion is giving business owners back an average of 60 hours per year, granting them the ability to spend more time with their loved ones or to invest in the business. My commitment is to provide financial information and insights on a timely basis so they can make better decisions.

Bookkeeper - Garcia Bookkeeping

(2024-09)

• Bookkeeping
• Book cleanup
• Business budgeting and forecasting
• Financial reporting
• QuickBooks setup
• Accounts payable/receivable
• Bank reconciliation
• Tax readiness
• 1099 filing

Member Experience Representative II - Educational Federal Credit Union

(2021-06 - 2024-01)

• Member support over the phone, through the Online Banking Center and emails. This included but was not limited to performing transactions, responding to inquiries, connecting the member with another department.
• Floor support by assisting the team with processes and procedures to provide the best member experience.
• Quality control by reviewing interactions and providing feedback to the team members.
• Opening/Closing the Member Contact Center and ensuring no sensitive information was left out, making sure the clean desk policy was being followed and securing the department.

Property Manager and Key Training Professional (KTP) - Public Storage

(2014-06 - 2021-06)

• Training new hires.
• Reviewing unit reservations to maximize show up and provide feedback to the team.
• Manage property by maintaining cleanliness, performing daily checks and ensuring tenants satisfaction by responding to inquiries in a timely manner.
• Collections.

GED - Computer Science - Technical School Martires de Chile (2005)