Client Relationship Officer (CRO) - Advans Savings and loans Limited
(2025-06)
- Follow up on prospects through regular contact with identified potential clients
- Assist clients with loan application and conduct loan appraisal, collecting detailed information on clients
- Ensure clients receive outstanding services, providing a friendly environment and solid product knowledge
- Maintain complete and detailed documentations on each client
- Keep records in client files and utilize the Management Information System (MIS) effectively
- Analyze client portfolios using operational reports
- Encourage clients to open deposits accounts and meet targets etc.
Sales and Marketing Lead (Remote) - Bapx
(2025-02 - 2025-06)
- Analyzing sales and marketing data to inform business decision
- Identify and target potential customers potential customers, expanding the client base through market research and lead generation campaigns
- Work closely with the sales and marketing teams to align efforts, share insights, and drive revenue growth
Mathematics and Economics Tutor - Kalpohin Senior High School, Tamale - Tamale
(2023-11 - 2024-10)
National Service
Verification Officer (VO) - Electoral Commission Ghana
(2020-12 - 2020-12)
- Ensures the machines are intact and works accordingly
- Responsible to verify each person before to National Cards is issued to that person
- Responsible to verify each person before casting his or her vote
- Performs any other duties as assign by the Electoral Commission Ghana
Pupil Teacher - GAF International School
(2018-07 - 2019-03)
Mathematics and Science Tutor
Industrial Attachment - Ghana Water Company Limited
(2022-11 - 2023-01)
Department: Commercial Department
- I assisted the District Customer Care Manager, using computer software like the Microsoft Word, Seagate Crystal Report Professional Software and Spreadsheet, to create a memo, create statement accounts for new services so far, and input customer's complaint data, respectively
- I was assigned to fill New Customer forms; compile all relevant receipts; and assist customers with enquires, minor complaints and procedures for pipeline reconnection
- I assisted my supervisor (The Commercial Head) to prepare monthly report. I used the following software to assist her; Microsoft word, Spreadsheet and PowerPoint
- I performed the following task; sorting and completing New Service Application forms; Pre-auditing of receipts from the various centres of bill payment and assisting customers
- I sorted out files and filled spaces left in the New Service Application form. I then pre-audited receipts and assisted customers on their complaints
