Beatriz Guerreiro

Bachelor's degree in Tourism and MBA student in Sports Management, with experience in sports events, brand activations, and customer service across Ireland, Canada, and Japan. Detail-oriented and proactive, with strong problem-solving skills and experience in training and supporting new staff. Passionate about delivering exceptional experiences and highly motivated by the motorsport industry.

Padel Club Team Leader - Adare Manor #1 Resort in the World Condé Nast Traveller - Ireland

(2025-04)

• Assist and personalize requests from VIG and VIP guests, ensuring a tailored and high-quality service.
• Promote and upsell the Lululemon collection and beverages to guests, enhancing their experience and contributing to sales. Liaise and communicate with other departments to ensure smooth service delivery and coordination.

In Room Dining Attendant - Park Hyatt Niseko Hanazono - Hokkaido, Japan

(2023-11 - 2024-05)

• Deliver efficient and discreet in-room dining service, ensuring high levels of guest satisfaction.
• Personalized interactions, upsell food and beverage items, and provide recommendations. Ensure strict adherence to allergen and dietary requirements. Coordinate with other departments to ensure accurate, timely service and maintain high presentation standards.

Operation Assistant - World Padel Tour - Portugal

(2021 - 2021)

• Management of spectator entry and on-site customer support.

Operation Assistant - Iron Man 70.3 - Portugal

(2019 - 2023)

• Registration of over 200 athletes per day, ensuring accurate and efficient data entry.
• Preparation and organization of athlete kits, ensuring timely and complete distribution.

MBA - Sports Management - UniSports Management School (2024)

BA - Turismo - Universidade Lusófona de Humanidades e Tecnologia (2018 - 2021)

Erasmus+ Program - Maria Curie-Skłodowska University (2021 - 2021)