Charity Colglazier

Highly organized and customer-focused professional with over 15 years of experience in reservations, sales, and customer service roles, including 9 years in scheduling. Proven ability to manage complex tasks, process transactions accurately, and maintain high service levels. Eager to leverage strong communication, problem-solving, and front desk skills to ensure exceptional guest experiences and contribute to the success of Driftwood Hospitality Management.

Head Cashier - Home Depot - Sebastian FL

(2026-04)

Reservations Agent - Holiday Inn Reservation Center - Cary

(1993-06 - 1996-03)

• Responded to calls from prospective clients inquiring about accommodations at Holiday Inn properties.
• Articulated the distinctions between various Holiday Inn brand offerings.
• Recommended premium brands to guests based on their needs.
• Finalized and booked guest reservations.

Purchasing Analyst - C&S Wholesale Grocers - Keene

(1996-06 - 2005-11)

• Placed customer orders by analyzing demand forecasts and upcoming promotional advertisements.
• Maintained a 98% customer service level by addressing inquiries from both customers and vendors.
• Managed warehouse inventory to ensure two weeks of customer demand coverage, while systematically reducing dead stock and excess inventory at maximum profitability.

Retail Sales Associate - AT&T - Jacksonville

(2006-02 - 2008-03)

• Assisted customers with inquiries and facilitated sales of mobile devices and service plans.
• Promoted and sold accessories, while efficiently managing the cash drawer.

Waitress - MaMa Rosa's - Raleigh

(2008-04 - 2010-02)

• Welcomed and seated guests, accurately recorded orders, and served food.
• Handled customer transactions using the cash register.
• Maintained a clean and inviting dining room environment.

Cashier/purchaser - Gougers Market and Deli - Brattleboro

(2018-07 - 2024-10)

• Managed store opening and closing procedures.
• Provided excellent customer service while operating the cash register.
• Procured ice cream and candy inventory.
• Verified vendor deliveries and updated price changes.

High school diploma or GED - Fuquay-Varina High School (1989-08 - 1993-06)

Associate of Science - Early Childhood education - NC State university (1995-08 - 1995-08)