Charmaine Chicane

Dedicated and customer-focused professional with experience across financial services, retail, sales, and reception roles. Proven ability to engage clients, manage high-volume transactions, and deliver excellent service in fast-paced environments. Currently pursuing a qualification in Transport Logistics and seeking opportunities to further develop skills in customer service, administration, finance, or logistics-related roles.

Financial Advisor - Corner Life - Rivonia, South Africa

(2025-10 - 2026-01)

• Assisted clients with investment planning across stocks, bonds, and diversified portfolios
• Supported retirement planning by aligning financial goals with long-term strategies
• Provided guidance on budgeting, savings, and cash flow management
• Advised clients on risk management solutions, including insurance products
• Assisted with basic estate and portfolio management activities
• Built and maintained professional relationships with clients through clear and trustworthy communication
• Improved client understanding of financial products and long-term planning options
• Demonstrated strong attention to detail when managing client financial information

Cashier - Checkers - Kyalami, South Africa

(2024-05 - 2025-09)

• Processed customer transactions accurately and efficiently using POS systems
• Assisted customers with queries and resolved issues at point of sale
• Maintained cleanliness and organization of checkout area
• Supported team members during peak trading periods
• Maintained high transaction accuracy with minimal cash variances
• Consistently delivered positive customer service in a high-pressure retail environment
• Trusted to manage busy shifts with minimal supervision

Salesperson & Receptionist - Cellfix - Kyalami, South Africa

(2023-01 - 2024-05)

• Managed front-desk operations, incoming calls, and walk-in customers
• Assisted customers with product enquiries and basic sales support
• Resolved customer complaints professionally and efficiently
• Maintained accurate customer records and daily administrative tasks
• Contributed to increased customer satisfaction through responsive service
• Successfully balanced reception and sales duties in a busy environment
• Recognized for teamwork, reliability, and professionalism

Business Management Degree - Business Management - Ekurhuleni West TVET College

Transport Logistics - Transport Logistics - Ekurhuleni West TVET College

Grade 12 - Ekurhuleni West TVET College