English teacher | Customer service
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Empathic, patient and efficient. Committed with keeping up to date on local and worldwide current events. Affinity with different technological tools and social media use.
As an English teacher at the British-Peruvian Cultural Association, I prepared audiovisual content for virtual classes tailored to different age groups, conducted sessions for children, teenagers, and adults, and manage groups of 10-20 students. I continuously monitored students' development through different evaluations and provided feedback sessions to help them improve their English language skills.
As an Assistant Scheduling Coordinator at Home Safe Claims, I facilitated communication between clients and insurance companies to schedule inspections, managed a database containing client and insurance company information, and organized adjusters' schedules to increase efficiency. I also responded to client queries and provided solutions to ensure their satisfaction.
As a Community Manager at Tradicion Sambuceti, I stayed up-to-date with social media trends and created engaging content for various platforms such as Facebook and Instagram. I managed social media campaigns, planned and designed different marketing campaigns to generate new leads, and provided product recommendations to customers to increase sales revenue.
Overall, my work experience shows that I have a diverse skill set, including effective communication, organization, adaptability, creativity, and customer service.
