Clara Billington

Spanish and British Citizen, moved to the UK in October 2022.

First

Class BSc (Hons) Criminology with Forensics graduate from the University of Portsmouth with a strong interest in criminal investigations, forensic science, and evidence-based policing. Fluent in both English and Spanish, with excellent analytical, organisational, and communication skills developed through academic study and professional experience. Experienced in producing clear written reports, handling confidential information, and working effectively in customer-facing and educational roles.

Highly motivated, adaptable, and committed to integrity, professionalism, and attention to detail, with the ambition to build a career in criminal investigation and public service.

Cover Supervisor (Teacher) - GSL Education, Local Secondary Schools - United Kingdom

(2025-11)

• Delivered pre-planned lessons across various subjects, ensuring continuity of learning in the absence of the regular teacher.
• Managed classroom behavior effectively, maintaining a positive and focused learning environment.
• Adapted quickly to different school settings, age groups, and teaching styles.
• Supported students with their learning needs while promoting engagement and participation.

Mystery Shopper (Part-Time) - Various Companies - United Kingdom

(2025-09)

Worked for companies such as iShop, Pro Insight, and Serve Legal.

• Conduct independent evaluations of customer service and compliance with company standards.
• Produce clear and objective written reports, focusing on observation and attention to detail.
• Manage tasks with minimal supervision, demonstrating discretion, accountability, and reliability

Delivery Driver - Uber Eats - Portsmouth, United Kingdom

(2024-09 - 2025-11)

• Demonstrate strong time management and navigation skills while working efficiently in a fast-paced environment.
• Maintain professional communication with customers, ensuring accuracy, reliability, and quality service.
• Balance part-time employment alongside university studies, showing self-discipline and financial responsibility.

Receptionist - Hostal Italia - Málaga, Spain

(2022-09 - 2023-09)

• Provided front desk support, managing 20 bookings per shift in person and online. Responded to approximately 30 emails, 20 phone calls, and 15 complaints per shift, ensuring timely and effective communication.
• Enhanced client satisfaction by addressing inquiries in Spanish and English.
• Strengthened organizational and administrative abilities while solving guest problems efficiently, ensuring a positive stay experience and maintaining high satisfaction levels.

Part-Time Assistant - Family Holiday Rental Business - Málaga, Spain

(2020-09 - 2023-09)

• Coordinated client bookings and schedules, supporting administrative functions.
• Gained practical experience in managing consumables, organizing logistics, and maintaining organized records.

BSc (Hons) - Criminology with Forensics - University of Portsmouth (2023-09 - 2026-07)

Bachillerato - Technology Science - IES Colegio San Francisco de Asis (2020-09 - 2022-06)

Secondary Education (ESO) - General Academic Studies - IES Colegio San Francisco de Asis (2016-09 - 2020-06)