RETAIL ASSISTANT & MENTOR at Bershka (Inditex) (2025-01 – Present)
- Provide excellent customer service and create a positive in-store experience.
- Mentor and train new employees, supporting their integration and development.
- Support visual merchandising and store presentation standards.
- Manage stock replenishment and ensure store operations run smoothly.
- Handle cash operations and contribute to achieving store KPIs and sales goals.
SUPERVISOR / BARISTA at LAP Coffee (2024-01 – 2026-01)
- Supervised daily operations and ensured high service standards.
- Managed workflow, opening and closing the store.
- Trained and coached new team members.
- Handled cash, inventory and stock control.
- Ensured excellent customer satisfaction in a fast-paced environment.
MANAGER at Café Universal (2023-01 – 2024-01)
- Managed daily operations and team coordination.
- Responsible for inventory management and supplier orders.
- Ensured exceptional customer service and client satisfaction.
- Controlled costs and maximized profitability.
RETAIL ASSISTANT at Primark (2022-01 – 2023-01)
- Assisted customers and provided product advice.
- Maintained store organization and visual standards.
- Operated cash register and managed fitting rooms.
- Supported sales floor and stock operations.
NURSE at HM Hospitals (2021-01 – 2022-01)
- Provided patient care and support in hospital units.
- Assisted medical staff in daily tasks and procedures.
- Ensured patient comfort and well-being.
BEAUTY ASSISTANT at Arela Estética (2021-01 – 2021-12)
- Assisted in beauty treatments and customer care.
- Managed appointments and client follow-up.
- Maintained workspace cleanliness and organization.
