Customer Service
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I am American, married to an Italian citizen and living in Valencia. I speak Italian on an advanced level and speak Spanish on a moderate level. I will not require sponsorship. I have 30 years of sales management, marketing and customer service experience in Real Estate where I was a consultant to over 1000 clients. I am confident that my award-winning skills will be a tremendous asset for your company. I would love the opportunity to speak to you about this role in your company. Thank you for your consideration. I look forward to hearing from you.
Real Estate Broker FC Tucker (Referral Agent) – Indianapolis, IN 4/2019 – 01/2023 • Referring buyers and sellers to local real estate agents for a 25% referral fee. Broker Re/Max Centerstone – Indianapolis, IN 8/2012 – 4/2019 • Recognized multiple times as the top agent and for achieving $56 million in real estate sales in 7 years and an average sales price of $266,000 by educating and influencing prospective customer needs while developing and nurturing business relationships through performance, follow-through, and credibility. • Design and implement new digital marketing strategies focused on web platforms and social media to acquire additional prospective clients. • Evaluated property listings to find potential offerings for clients and effectively communicated with all stakeholders including clients, agents, mortgage brokers, and title companies to streamline the home buying process. • Consistently ranked as the top producing broker out of 15 agents. Managing Broker/Recruiter/Realtor Century 21 Scheetz – Indianapolis, IN 4/1996 – 8/2012 • Educated clients on current market conditions, determined market value through comparative market analysis and personal appraisal, and served as a liaison between buyers and sellers, while continually providing unparalleled customer service. • Maximized company sales growth and profitability through networking, cultivating vendor relationships, educating sellers, proper marketing and advertising, and efficiently managing successful open houses
Bachelor of Business Administration – Finance – University of Iowa – Iowa City, Iowa, USA