Brand Protection Specialist at Virvance LLE (2025-05 – Present)
Key responsibilities typically include
- Monitoring online and offline channels for counterfeit products, trademark infringements, unauthorized sellers, and misleading use of brand assets.
- Investigating suspected brand violations and gathering evidence.
- Coordinating with marketplaces, social media platforms, legal teams, law enforcement, and other external parties to remove infringing content or products.
- Managing trademark and intellectual-property enforcement activities.
- Conducting market and competitor monitoring to identify emerging brand-protection risks.
- Maintaining case records, preparing reports, and tracking enforcement results.
- Supporting anti-counterfeiting and brand-protection strategies and campaigns.
- Working with internal teams such as Legal, E-commerce, Compliance, Marketing, and Security.
Head of Domains at Ultahost (2024-07 – 2025-07)
Key responsibilities typically include
- Ensure proper handling of domain related abuse reports, including phishing, malware, and intellectual property violations.
- Oversee day-to-day domain operations, ensuring accuracy, timelines, and adherence to global registry requirements.
- Protecting the company's domain portfolio against cybersquatting, domain hijacking, phishing, impersonation, and other forms of domain abuse.
- Overseeing domain-name disputes, recoveries, and enforcement in collaboration with Legal and Brand Protection teams.
- Managing relationships with registrars, registries, hosting providers, and external domain-management vendors.
- Establishing governance, policies, ownership structures, and access controls for corporate domains.
- Monitoring domain portfolios for security, compliance, and reputational risks.
- Supporting mergers, acquisitions, product launches, rebranding, and international market expansion through domain strategy.
- Maintaining accurate domain inventories, budgets, and renewal schedules.
Junior Product Manager at Openprovider (2023-06 – 2024-05)
Key responsibilities typically include
- Review, analyze and grooming incoming bug issues from Support and Sales related to our panel and domain name services.
- Assist in analyzing, planning and executing new accreditations according to the roadmap and priorities defined by our superior.
- Preparing product documentation, presentations, reports and stakeholders updates.
- Work closely with Engineering, Design, Marketing, Sales, Operations and Customer Support teams throughout the product lifecycle.
- Supporting sprint planning, backlog management, prioritization, testing and product launches.
Cyber Security Analyst at Fortra (2022-08 – 2023-12)
Key responsibilities typically include
- Investigating incidents, malware, phishing attempts, unauthorized access and or other potential threats
- Supporting incident response, including containment, remediation, recovery, and post-incident analysis.
Registry Compliance Manager at Newfold Digital (2019-04 – 2022-08)
Key responsibilities typically include
- Attended all iCANN contract compliance cases and auDA cases.
- Applied accreditation for new TLDs and also deals with renewal accreditation.
- Initiated system implementation for accredited new TLDs.
- Created internal documentation of domain processes on Confluence.
- Dealt with trademark infringement, copyright infringement and domain dispute cases
- Provided any domain related support on both internal and external organization.
- Addressed operational issues impacting gTLDs and ccTLDs registries, registrar and registrants
- Handled domain name projects successfully
- Presented completed projects to stakeholder
- Participated in daily scrum meeting and retrospective
- Conducted weekly ceremonies with the team
- Created list of ideas and features to be implemented in the domain field.
Domains Team Leader at Dreamscape Networks (2014-03 – 2019-04)
Key responsibilities typically include
- Managing all aspects of accreditation, compliance and the day-to-day domain operations and support
- Conduct team training regarding new processes and policies implemented.
- Explore ways to improve department procedures by studying new initiatives to be implemented.
- Compile and submit KPI reports in a timely manner and participate in monthly management meetings.
- Ensuring the department performs to management's expectations by conducting staff performance review every month.
- Engage in creating new processes and managing the team schedule.
- Conduct one on one coaching especially if it is necessary.
- Enforced disciplinary actions on department staff when required.
- Assist customer inquiries via email or perform outbound calls for fast resolution.
