Eva Szabo
Customer Service, Account & Marketing Manager
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Sobre mí
A highly commercial business professional, skilled at implementing strategy and operations to build efficiencies and drive growth, including the launch of new product and service, and the support of wider business activities. Highly collaborative, cultivates strong relationships internally and externally. Serves as a trusted advisor to clients, securing commitment, loyalty, and strong commercial results.
A critical and creative thinker with good research and analytical skills, enjoys learning and applying new knowledge to support organization innovation and growth. A values-driven individual, who enjoys creating positive team culture and appreciates working in diverse, international environments where there is a commitment to the delivery of first-class corporate and client outcomes.
Experiencia
Alfa-Gep Ltd., Bekescsaba, Hungary (remote) 2023-Present
BUSINESS OPERATIONS COORDINATOR/ACCOUNT MANAGER
Initiated, developed, and maintained profitable relationships with key clients and customers, achieving brand, revenue, and relational objectives.
- Expanded the loyal customer base, and strengthened international partnerships, seamlessly coordinating complex client projects, and providing essential support in launching new international supplier relationships.
- Increased brand visibility, customer engagement, and market competitiveness, playing a pivotal role in developing and executing innovative marketing campaigns across various channels, including digital platforms and exhibitions.
Alfa-Gep Ltd., Bekescsaba, Hungary 2015-2018
PROJECT COORDINATOR, ORGANIZATIONAL DEVELOPMENT
Initiated and owned organizational development process, continually assessing company and leadership status to proactively identify opportunities to improve.
- Enhanced workflows with development and implementation of sales and administrative automated tools.
- Improved team productivity and motivation, providing ongoing training and career development.
FREELANCE FOREIGN TRADE ADVISOR & BUSINESS INTERPRETER
Acquired and completed long-term projects for foreign business organizations in diverse industries, including legal, industrial, and technical fields.
- Provided unique assistance, advice, and training to businesses with aim to enter Spanish markets.
- Created customized solutions for customers based on industry experience and business knowledge to ensure substantial business growth.
BUSINESS DEVELOPMENT REPRESENTATIVE (SALES SUPPORT & MARKETING)
Established company-wide marketing communication through workshops, product demonstrations, trade fairs, and sales materials. Facilitated follow-up with potential, new, and existing clients to ensure satisfaction. Built and maintained productive relationships with strategic partners. Provided mediation between suppliers and key clients.
- Successfully launched foreign product lines to Hungarian market, while maintaining alignment with company standards and client demands.
- Built sales process and conducted effective pre-sales activities, analyzing market and competitive trends, customer needs, and product potential.
Provided British ex-patriots with guidance regarding financial, legal, and administrative issues. Represented client in front of Spanish authorities. Oversaw client relations and services.
- Optimized performance, leading sourcing, recruitment, training, and evaluation of work personnel.
- Built more professional services and increased loyal customer base and client satisfaction, consistently launching new business activities.
Introduced new business processes regularly and took ownership of vital operational areas for improvement.
- Expanded and built company’s product portfolio, fostering relationships with foreign suppliers.
Educación
Bachelor’s Degree, Economist in Business Administration and Management, University of Szeged, Hungary (2014)
MBA (Master of Business Administration), Szent Istvan University, Hungary (2008)
University-level degree, History, University of Szeged, Hungary (2004)