Customer Service, Account & Marketing Manager
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A highly commercial business professional, skilled at implementing strategy and operations to build efficiencies and drive growth, including the launch of new product and service, and the support of wider business activities. Highly collaborative, cultivates strong relationships internally and externally. Serves as a trusted advisor to clients, securing commitment, loyalty, and strong commercial results.
A critical and creative thinker with good research and analytical skills, enjoys learning and applying new knowledge to support organization innovation and growth. A values-driven individual, who enjoys creating positive team culture and appreciates working in diverse, international environments where there is a commitment to the delivery of first-class corporate and client outcomes.
Alfa-Gep Ltd., Bekescsaba, Hungary (remote) 2023-Present
BUSINESS OPERATIONS COORDINATOR/ACCOUNT MANAGER
Initiated, developed, and maintained profitable relationships with key clients and customers, achieving brand, revenue, and relational objectives.
Alfa-Gep Ltd., Bekescsaba, Hungary 2015-2018
PROJECT COORDINATOR, ORGANIZATIONAL DEVELOPMENT
Initiated and owned organizational development process, continually assessing company and leadership status to proactively identify opportunities to improve.
FREELANCE FOREIGN TRADE ADVISOR & BUSINESS INTERPRETER
Acquired and completed long-term projects for foreign business organizations in diverse industries, including legal, industrial, and technical fields.
BUSINESS DEVELOPMENT REPRESENTATIVE (SALES SUPPORT & MARKETING)
Established company-wide marketing communication through workshops, product demonstrations, trade fairs, and sales materials. Facilitated follow-up with potential, new, and existing clients to ensure satisfaction. Built and maintained productive relationships with strategic partners. Provided mediation between suppliers and key clients.
Provided British ex-patriots with guidance regarding financial, legal, and administrative issues. Represented client in front of Spanish authorities. Oversaw client relations and services.
Introduced new business processes regularly and took ownership of vital operational areas for improvement.
Bachelor’s Degree, Economist in Business Administration and Management, University of Szeged, Hungary (2014)
MBA (Master of Business Administration), Szent Istvan University, Hungary (2008)
University-level degree, History, University of Szeged, Hungary (2004)