Faith Mahase

Dynamic communications officer with 13 years of expertise in stakeholder management and communication, driving impactful initiatives that increased community engagement by 30%. Proven leader in crafting strategic communication plans, enhancing corporate reputation through transparency and trust, achieving a 25% boost in stakeholder satisfaction. Skilled in orchestrating large-scale employee engagement events and safety campaigns, fostering a culture of recognition and boosting morale by 40%.

Dedicated mentor with a passion for developing young professionals, promoting growth, and building strategic partnerships that drive stakeholder impact. Collaborated with cross-functional teams to enhance public safety awareness, resulting in a 60% increase in program participation. Skilled in crafting strategic communication plans, aligning with business objectives to support sustainability and employee engagement, and ensuring a cohesive organisational voice.

Communications Officer - Transnet Rail Infrastructure Manager (TRIM)

(2012-01)

• Led Back-to-School Campaigns, Transnet Adolescents Health program, and public safety awareness initiatives, enhancing community engagement by 30%.
• Executed Employee Volunteerism Program and Rail Cadet initiatives, fostering employee engagement and social responsibility.
• Developed and implemented communication strategies for public education, resulting in increased stakeholder trust and brand reputation.
• Led internal newsletter project, overseeing content creation, layout design, and social media integration to enhance employee engagement and communication.
• Developed and implemented communication strategies that aligned with corporate objectives, fostering stakeholder trust and community relations.
• Led stakeholder management initiatives and strategic partnership plans, enhancing collaboration and communication across diverse groups.

Marketing and Communications Intern - South African Broadcasting Corporation (SABC)

(2012-03 - 2012-07)

• Developed advanced communication methods to enhance internal collaboration and marketing strategies.
• Generated content for direct mail, newsletters, and social media, improving engagement by 45%.
• Coordinated logistics for 10+ internal and external events, ensuring seamless execution and communication.

Sales consultant (Team leader) - First Federal Investments (Standard Bank South Africa)

(2011-06 - 2011-12)

• Converted leads to sales, achieving a 20% increase in conversion rates through strategic collaboration with the Marketing team.
• Developed and implemented targeted sales strategies aligned with product offerings, enhancing team performance and morale.
• Managed appointment scheduling and follow-ups.
• Utilizing CRM tools to maintain accurate lead information and streamline processes.

Post Graduate Diploma - Business Administration - University of the Free State – Bloemfontein Business School (2019-01)

Professional Certificate - Communicative Grammar - University of the Witwatersrand Language School – Johannesburg (2016-05 - 2016-06)

BA - Integrated Marketing Communication - University of the Free State – Bloemfontein (2008-01 - 2011-12)