Felmarys Marte

Results-driven operations and strategy professional with 4+ years driving high-priority company initiatives, improving organizational effectiveness, and supporting financial planning across international, fast-paced environments. Proven ability to take end-to-end ownership of complex, cross-functional projects, identifying bottlenecks, designing scalable workflows, and ensuring excellent execution. Strong analytical foundation, first-principles reasoning, and a track record of using AI and automation to reduce manual work and improve decision quality.

Bilingual

English/Spanish; high-drive, team-first mindset.

Operations Strategist, Grant & Portal Administrator - ZAZ Ventures - Brussels Branch - Remote

(2025-05 - 2026-06)

• Drove high-priority operational initiatives end-to-end: owned EU funding submission workflows across multiple concurrent projects, coordinating cross-functional teams to ensure excellent execution against hard regulatory deadlines.
• Supported financial planning and business performance: managed event budgets, oversaw post-event financial reconciliation, and contributed to operational reporting that informed senior management decisions.
• Increased organizational effectiveness by identifying process gaps and bottlenecks across the operations workflow, designed and implemented improved systems and standard operating procedures that reduced errors and increased submission success rates.
• Leveraged AI and digital tools to automate routine documentation tasks, improving decision quality and reducing manual workload across the team.
• Maintained CRM and project databases with rigorous data accuracy standards; supported client onboarding and new project setup, ensuring scalable, consistent operations.

Business Development & Project Specialist - Vivo Idiomas - U.S.A. Programs - Madrid

(2022-06 - 2025-04)

• Took full ownership of complex, multi-stakeholder U.S. exchange programs from strategic planning through operational execution, coordinating across functions to deliver on time and to a rising quality bar.
• Conducted market research and business performance analyses to identify growth opportunities and evaluate strategic trade-offs, directly informing organizational decisions and new business initiatives.
• Designed and executed go-to-market content strategies across digital platforms; tracked KPIs and iterated based on data-driven insights, consistently improving performance outcomes.
• Acted as primary cross-functional liaison between clients, partners, and internal teams, maintaining transparency, managing expectations, and ensuring initiative alignment with business objectives.

Marketing & Content Operations Specialist - White Blackbird Consulting - Madrid

(2021-05 - 2022-03)

• Managed digital advertising campaigns and content workflows end-to-end, applying structured first-principles analysis to optimize performance and identify inefficiencies.
• Conducted in-depth market research to support business development; maintained rigorous data quality standards across client accounts.

Certification - Cybersecurity, Marketing & Applied AI - San Jorge University (2026)

PG - SME Management - ISIE Madrid (2022)

PG - Commercial Marketing Management - ISIE Madrid (2021)

Degree - Marketing Management & Corporate Communication - Universidad de Salamanca (2020)

Bachelor's Degree - Marketing - Universidad del Caribe (2018)