Geovana Soares

Customer service professional with strong health and safety awareness to ensure compliant and secure environments. Skilled in care planning, record keeping, and organizational skills to enhance operational efficiency and client satisfaction. Committed to fostering supportive care environments and driving continuous improvements in service delivery.

WAITRESS at Beleza Rodizio (2023-09 – 2024-01)

• Maintained accurate order flow between kitchen and dining area, ensuring timely service that improved overall guest satisfaction and table turnover.
• Handled guest inquiries and special requests attentively, contributing to a welcoming atmosphere that increased repeat customer visits.
• Assisted guests with menu selections and dietary accommodations, enhancing dining experience and increasing positive feedback during peak service hours.

CAREER at William Wilbeforce (2024-01 – 2024-08)

• Supported daily care routines while documenting patient responses, contributing to improved accuracy in individualized health plans and overall wellbeing.

SALES ADVISOR at ResQ (2025-01 – 2025-08)

• Advised customers on tailored product selections, enhancing purchase satisfaction and contributing to increased repeat business and brand loyalty.
• Resolved complex customer concerns promptly, enhancing overall satisfaction and fostering a more positive shopping environment.
• Demonstrated product features to customers, facilitating informed decisions that enhanced overall shopping experience and increased customer engagement.