Gia Galvez

Designed the Intranet Chat experience, an AI-powered chatbot that enables WTW colleagues to ask questions about internal documents and efficiently search files across the company intranet. Led the design and maintenance of the WTW Digital Design System (DDS), including improving information architecture, evolving component designs, and maintaining the Figma library for cross-team consistency. Partnered closely with Branding and Creative Services teams to advocate for DDS adoption across WTW, supporting teams in implementing design standards and applying the system to their projects.

Senior User Experience Designer at WTW (2025-06 – Present)

• Designed the Intranet Chat experience, an AI-powered chatbot that enables WTW colleagues to ask questions about internal documents and efficiently search files across the company intranet.
• Led the design and maintenance of the WTW Digital Design System (DDS), including improving information architecture, evolving component designs, and maintaining the Figma library for cross-team consistency.
• Partnered closely with Branding and Creative Services teams to advocate for DDS adoption across WTW, supporting teams in implementing design standards and applying the system to their projects.

Senior User Experience Designer at Impulsum Venture Collab (2024-12 – 2025-02)

• Designed wireframes and user flows for a web-based health platform, reducing onboarding time from 1 hour to under 20 minutes
• Led design of AutoGen Composer, a Figma plug-in converting high-fidelity designs to production-ready code for web/mobile apps

Product Designer at Hostari (2022-06 – 2024-08)

• Owned UI Kit design across multiple products; ensured consistency and maintained design system across agile workflows
• Led CRO-focused onboarding redesign that increased monthly subscriptions from 181 to 643 through A/B testing and iterative design
• Directed UX for Ledger PH (accounting SaaS), increasing usability scores by 96% and halving task completion times

Product Designer at Infor (2021-06 – 2022-06)

• Collaborated with cross-functional teams to design onboarding flows that reduced support requests and improved adoption
• Designed dashboards for ERP systems (HR, Finance, Logistics) across responsive web and mobile formats
• Standardized reporting templates via new Infor Design System guidelines for printed and digital distribution

Junior Product Designer at Glints Intern Pte Ltd. (2018-04 – 2021-06)

• Maintained and expanded Glints Design System (7 guidelines, 15+ components)
• Led UX/UI efforts for Glints Job Marketplace, Community, and Recruiter Tools platforms
• Enhanced community interaction to over 200k user engagements with real-time notifications and gamified recognition
• Redesigned job search flow; boosted application rates by 5% within one month post-launch

Master's Degree in Research for Design and Innovation – ELISAVA: University School of Design and Engineering of Barcelona (2023-09 – 2024-07)

Bachelor of Arts in Multimedia Arts – De La Salle - College of Saint Benilde Manila (2014-12)