Gianpier Giandoni
Data Scientist & Operations Manager | AI Specialist | Transforming Complex Data into Actionable Operational Strategies
Contratar a esta persona
Envía una oferta de trabajo directamente a este candidato
Sobre mí
Operations Leader with over 5 years of experience managing large teams. I recently completed a Double Master in Data Science + AI to bridge the gap between human leadership + technical efficiency. I do not just manage operations + I build data driven systems that optimize the P&L + reduce bottlenecks.
Experiencia
Team Manager – E-Commerce at Concentrix (2020-07 – 2025-08)
Managed e-commerce teams and operations with focus on KPI delivery and team performance optimization.
- Participate in communications with Client's and provide updates to the Project
- Coordinate development and delivery of action plans with the teams in order to assure expected project performance and KPI delivery
- Leading of weekly meetings with management team focused on Team Performance and follow up on action items
- Coordinate with management team weekly/monthly/quarterly business review preparation
- Perform 1 to 1ns with management team with regular feedback and follow up on actions
Team Supervisor at Concentrix Spain (2018-07 – 2020-07)
Supervised team operations, managed performance metrics, and ensured adherence to company policies and procedures.
- Assist in the formulation of targets for individuals and teams
- Hire and onboard new employees
- Answer questions from staff and provide guidance and feedback
- Devise ways to optimize procedures and keep staff motivated
- Measure performance with key metrics such as call abandonment, calls waiting etc.
- Ensure adherence to policies for attendance, established procedures etc.
- Keep management informed on issues and problems
- Prepare monthly/annual results and performance reports
Educación
Master's in Data Science and AI – Nuclio Digital School (2026)
Bachelor's Degree in Accounting and Finance – Universidad de Oriente (VE) (2013)
