Ginés Alarcón

Global vision of the internal operation of airlines, transport, and logistics companies. Customer service and results oriented together with management and maximizing resources. Open,

flexible, and honest with analytical vision to overcome any difficult situation in irregular operations (delays, cancellations, etc.) Team spirit, good communicator and able to keep calm and work unsupervised even under pressure.

Jetco Express, From October 2018

• Commercial and Distribution Director, (From April 2019)

Main responsibilities

Creation, monitoring and follow up of the commercial plan.

Design of the operating model of the land distribution chain

• Handling and Ramp Director, Oct. 2018 – April 2019.

Main responsibilities

Creation of Handling Structure, Security and Operations

Procedures and Ground Operations Training Plan

Visado Express, From October 2018

• Commercial and Distribution Director

As part of the Jetco express Group, Visado express is a brand specialized in the urgent management and processing service for obtaining travel visas, Travel insurance and documents legalization/apostille service.

Aeronautical and UAV-RPAs Freelance Consultant

June 2017 – September 2018.

Participation in the creation of a new Spanish Air Operator.

Creation of Operations Manual.

In agreement with a local Aeronautical ATO, creation and launch of Official Advanced RPA´s pilot courses.

Management of all necessary documentation, manuals, and

Safety Analysis Reports to register and maintain drone operator companies in the Spanish agency AESA.

RITRAC Training S.L, August 2016 – June 2017

• Commercial and Marketing Director,

Participation in the creation of a start-up based in the training of RPA´s professional pilots.

Worldwide Flights Services, Nov. 2015 – August 2016

Adolfo Suarez Madrid-Barajas Airport

• Ramp Operations Manager

Leading and managing a team of over 175 employees. Ensure and promote safety and compliance requirements and procedures.

• Duty Officer

Responsible for T4 Contracted Handling Airlines. In charge of all aspects of the Operation in Terminal 4, Passengers and Ramp

Departments, Flight Coordinators, Lost and Found, etc.

TURKISH AIRLINES, July 2001 – May 2015

Adolfo Suarez Madrid-Barajas Airport.

• Regional Station Manager

Management of day-to-day activities related to Airport

Operations, ensuring on time performance, punctuality and correct application of Company and local procedures.

United Airlines, June 1992 - February 1999

London Heathrow and Madrid Barajas Airports

Positions: Customer Service Representative for both United

Airlines and Contracted Handled Airlines, Passenger Planner

Specialist, Security Agent, Ramp Service and Sales &

Reservations Representative.

GB Airways, March 1999 – July 2001

Elche – El Altet Airport

Stations Supervisor, Airline Representative and Ticket desk

Continental Airlines, February - June 1992

Adolfo Suarez Madrid-Barajas Airport

Position: Security Agent.

Pan American World Airways, July - December 1991

Adolfo Suarez Madrid-Barajas Airport

Position: Ramp Service Representative.

Master’s in business administration (MBA)

Logistics and transport specialty. Currently

Camilo José Cela University – IMF Business School

Over 40 professional courses in different airlines

(Load Control, Load Sheet, Ground Handling

Procedures, Cargo Acceptance and Storage

Procedures, Dangerous Goods Regulations,

Aircraft Fuelling Switching & Valves, etc...)

Seminars and Courses

• Human Resources 2.0. IMF Business School.
• Digital transformation. IMF Business School.
• Digital Marketing and Social Media. CEF

Business School.

• How to generate commitment through talent. Faculty of Economic and Business

Sciences of the Autonomous University of

Madrid.

• Skills and competencies through personal coaching.

Cantabria

University.

• Customer service and attention. Galileo

University.